Evening of champions as Colten Care celebrates team successes
Proud colleagues celebrate trophy wins following a glittering black-tie awards ceremony with TV presenter Dr Hilary Jones.
Colten Care’s second annual in-house awards attracted more than 1,000 nominations - double the number in 2018 - with a big increase in entries submitted by residents and relatives. Categories reflected all aspects of the care mix including clinical excellence, teamwork, customer service, dementia care and the dining experience.
TV presenter Dr Hilary Jones hosted the evening at the Bournemouth Highcliff Marriott Hotel.
On arrival, nominees enjoyed a red-carpet, champagne reception before stepping into a specially decorated ballroom for the dinner, ceremony and dancing to local band The Volatile Agents.
Colten Care residents were represented for the second time by Honorary Guest Tom Storey, who lives in Canford Chase, one of Colten’s Outstanding homes. He was on stage to present Healthcare Assistant Abner Saclayan, who works at the Poole home, with the award for Resident Engagement.
Tom said: “It was lovely to be able to return and I was surprised and delighted that staff and guests from other homes recognised me, especially considering all the different people they must have seen over the last 12 months. Everyone was friendly and made me feel very welcome. On my return to the home, I was greeted warmly by the night staff, and we sat up and chatted about it all over a nice cup of tea, which was a perfect end to a perfect evening.”
Abner said: “I feel so honoured and grateful to be recognised for what we do for our residents and it was very sweet to receive the award from Tom who I can honestly call a good friend.”
The Founders’ Award, decided by Colten Care directors and co-founders John Colwell and Adrian Otten, was presented to Fergus Davitt, Hotel Services Manager, for his ‘long-standing and unswerving commitment to the business’.
Fergus said: “When they read out my name it was a complete surprise. I had no idea it was going to be me. I feel grateful and humbled as I have a lot of respect for them. The fact that they chose me is a real compliment.”
Colten Care Chief Executive Mark Aitchison said: “Our awards evening is a brilliant way to celebrate all the fantastic work that our team do on behalf of our residents every single day. It really is a tremendous privilege to be among colleagues who truly embody our core values and consistently go above and beyond. Colten Champions showcases so many amazing examples of our team supporting and caring for residents in ways that are so much more than ‘just a job’. Their pride and passion for putting the resident at the heart of all they do really stands out. I thank everyone who put in a nomination and of course congratulate all the winners, finalists and nominees.”
Praising the evening, Dr Hilary said: “This was a happy, memorable occasion that truly reflected the importance of quality delivered consistently by a team working together for the benefit of residents. Everyone was pleased to take part and found it genuinely rewarding to be there.”
Colten Care has more than 1,000 residents across the 21 care homes it owns and runs in Hampshire, Dorset, Wiltshire and Sussex. Four of its homes are rated Outstanding by the Care Quality Commission while the 16 others to be inspected are officially Good. Colten’s 21st home, Bourne View in Poole, opened in March this year and has yet to be inspected.
Find out more about Colten Care's New Forest homes
Colten Care operates six residential nursing and care homes in the local area, including three in Lymington: Belmore Lodge, Court Lodge and dementia specialist Linden House. There are also homes in Brockenhurst (Woodpecker's), New Milton (Kingfisher's) and Mudeford (Avon Reach). Click on the links to find out more about each home...