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Useful contacts in the Lymington and New Forest area

Emergency Services 

Emergency Police, Fire, Ambulance, Coastguard - 999

  • EMERGENCY number. Should be used only when urgent attendance by the emergency services is required – for example someone is seriously ill or injured, or a crime is in progress. Calls are free, and 999 can be dialled from a locked mobile phone.

Non-Emergency Police Number - 101

  • Use 101 when you want to contact the police, but it’s not an emergency A general rule is “if the crime is not currently in progress, use 101.” Can also be used to give information about a crime committed, or to contact the police with a general enquiry. 
  • Also consider Crime Stoppers - 0800 555 111 -

Non-Emergency Medical Number - 111

  • Replaced the former NHS Direct service. Use this for illnesses and minor injuries where life isn’t threatened, but you would like some advice on what to do next. Calls are free.

New Forest - Animal Emergency

  • Road traffic accidents involving Forest animals should be reported immediately to the Police by dialing 999 (emergency) or 101 (non emergency).
  • If you find a sick, injured or distressed pony, cow, donkey, pig or sheep, contact the Verderers’ Office on 023 8028 2052 (Monday-Friday 9am-5pm), or the Forestry Commission on 0300 067 4600 (24 hours).
  • If you find a sick, injured or distressed deer, contact the Forestry Commission on 0300 067 4600 (24 hours).

Find the Rules of the New Forest here.



Rail Information

Bus Information

Ferry Information

Airport Information

Find out more about travelling to Lymington and the New Forest here

Local Councils and Government

Hampshire County Council

  • Responsible for roads and footpaths, education, highways and strategic planning within the county.
  • Contact HCC at: Hampshire County Council, The Castle, Winchester SO23 8UJ - Telephone: 0300 555 1375

New Forest District Council

  • Responsible for housing, council Tax, local planning, garden waste, benefits, car parking, road closures, recycling and waste collection.
  • Contact NFDC at: New Forest District Council, Avenue Road, Lymington SO41 9ZG - Telephone: 02380 285000

Town Council

  • The aim of every Town Council is to work towards improving community well being and providing better services at a local level. Their activities fall into three main categories: representing the local community; delivering services to meet local needs; striving to improve quality of life and community well being.
  • Find out more about Lymington and Pennington Town Council here. Address: Town Council Office, Town Hall, Avenue Road, Lymington, SO41 9ZG - Telephone: 02380 285893. Town Councillors contact details.
  • Find out more about New Milton Town Council here. Address: Town Hall, 2 Ashley Road, New Milton, BH25 6AS - 01425 619120. Town Councillors contact details.

Members of Parliament

Registration Offices and Information

  • Register a death within 5 days: 0845 6035637 - more information:
  • Lymington Registration Office - Lymington Library - North Close, Lymington, SO41 9BW - 0300 555 1392
  • Ringwood Registration Office - Ringwood Gateway, The Furlong, Ringwood, BH24 1AT - 0300 555 1392
  • Totton Registration Office - Totton Hub, 1 High St, Totton, Southampton, SO40 9HL - 0300 555 1392 

New Forest Authority

Find here information about the New Forest National Park Verderers, Agisters, Commoners and Rangers, including how the New Forest 'system' works.

Places of Worship

Community Information

  • New Forest Disability Information Service: 01425 628750 -
  • Alzheimer's Society (New Forest & Southern Test Valley): 01590 644679 - 
  • Lymington Dementia Action Group:
  • Citizen's Advice Bureau: 0300 3309 009 - now based at Lymington Town Hall, open 10am to 4pm.
  • Lymington Care Group: 01590 679187
  • Samaritans: 0845 7909090
  • Trading Standards: 01622 626520
  • Tourist Information (at St Barbe Museum & Art Gallery Tourist Point): 01590 676969

Community Centres:


  • Lymington Library: 01590 6035631
  • New Milton Library: 0300 555 1387
  • Ringwood Library: 0300 555 1387
  • Lyndhurst Library: 0300 555 1387

Medical Information

Emergency Departments:

Other Hospitals and Hospices:

Find Doctors Surgeries, Dentists and other medical practicioners in our Directory.